Trends transforming Food delivery in 2020
The food delivery market is advancing to expand at a rapid-fire pace, and it doesn’t seem like it’s going to slow down any time soon. Online App orders restaurant gained 21% annually since 2013 and are expected to triple in size by 2020. As the business grows, new hams are going for their cut of the pie, while new technologies are taking on-demand culture to another level. Check out these key trends on the horizon for 2020!
People are looking for everything to be delivered from Food to Grocery Medicine to Organic Vegetables all looking for the same thing: timely, accurate and personalized delivery. With all the options created by the rise of on-demand culture, letting customers get their food how and when they choose is becoming the new normal. For grocers, options that are becoming standard include in-store, curbside or drive-through pickup, as well as delivery to the location of choice.
For 2020, customers can also start demanding same-day delivery and even “in-fridge” delivery, where retailers directly deliver groceries to the customer’s refrigerator. Meantime, delivery will be going beyond apps to allow delivery through virtual assistants, via tweets, from your car, Scanning code from Metro Stations and on your smart TV. Add in the addition of delivery bots and drones, and the future of delivery is looking ample sci-fi!
Restaurants aren’t the only ones tapping into the potential of delivery. Food retailers, including major grocery store chains, are jumping in as well.
“One aggressive challenge for grocers is that supermarkets aren’t as suited to delivery due to high selection and transportation costs”
Grocery delivery is just part of an overall food retail trend toward providing more suitable meal options, including takeout meals, packaged ready meals and meal kits, that are giving restaurant delivery a run for their money. While restaurants can take advantage of working with delivery partners like Food For Go FoodPanda, Eat Mubarak food retailers have had to focus on developing their services. There is a 7 to 10 % margin in Groceries so it would be difficult for Deliveries companies to engage with Grocery Partners.
While in the beginning most restaurants getting into delivery partnered up with food courier services, many have found these to have their disadvantages. Since the driver works independently and is only partially accountable to the restaurant, restaurants have limited control over objections concerning drivers and delivery times.
“More and more businesses are introducing their own delivery service”
Using a third-party fleet management system is also a yearned opportunity for the special touches that create maximum customer satisfaction, for example procuring spices or extra napkins. That’s why more and more companies are introducing their own delivery service. Adding a delivery service to your company isn’t that difficult. It’s up to you to decide whether you’ll benefit more from working with a third party service or if you can make your delivery system work.
Figuring delivery services indicates having staff on board that can manage delivery-specific tasks and knows how to work with enzymes. Food retailers staff will have to be equipped for e-commerce pick-and-pack and be ready to pick up new skills to accommodate a growing industry.
Today’s shoppers are more environment-conscious than ever, and expect more eco-friendly and even zero waste options. The delivery market, traditionally a packaging big hitter, is being pressured to change its game.
Fast food giant McDonald’s is on it, promising to use only 100% renewable or recycled packaging by 2025.
Uber Eats is leading the way on cutting down on disposable equipment and silages by only providing them upon request rather than throwing them in automatically.
The delivery industry is advancing and developing at breakneck speed. Food For Go can help you keep up with the bents while helping you run a tight ship. Check out our solutions and get in touch!